Terms of Service for NordLyd Podcast Studio

Effective date: [Insert date]

1. Introduction and acceptance of terms

These Terms of Service ("Terms") govern the use of services provided by NordLyd Podcast Studio, a podcast studio located at Hausmanns gate 19, 0182 Oslo, Norway ("NordLyd Podcast Studio", "we", "us", or "our"). By booking, accessing, or using any of our services, you ("Client", "you", or "your") confirm that you have read, understood, and agree to be bound by these Terms.

If you do not agree to these Terms, you must not use our services. Any separate written agreement, quotation, or service order accepted by both parties may supplement these Terms, but unless expressly stated otherwise, these Terms shall prevail in the event of conflict.

2. Scope of services

NordLyd Podcast Studio provides professional podcast production services, which may include, without limitation:

• Innspilling av podkast i profesjonelt studio
• Redigering og lyddesign
• Teknisk støtte under opptak
• Flerkamera-opptak til video-podkast
• Publiseringsklare lydfiler i ønsket format
• Rådgivning om format, struktur og produksjonsflyt

The exact scope, deliverables, timeline, and pricing for each engagement will be set out in a booking confirmation, quotation, service order, or other written agreement. Any services not expressly included are excluded.

We may use subcontractors, freelancers, or technical partners to perform parts of the services, provided that we remain responsible for the agreed service delivery unless otherwise stated in writing.

3. User obligations and responsibilities

You agree to:

• Provide accurate, complete, and up-to-date information when booking or using our services;
• Arrive on time and be prepared for scheduled sessions;
• Follow all studio rules, safety instructions, and reasonable directions from our staff;
• Ensure that any content, materials, music, images, scripts, guest appearances, or other inputs you provide do not infringe third-party rights or violate applicable law;
• Obtain all necessary consents, releases, and permissions from guests, contributors, performers, and any other relevant persons;
• Use our studio equipment and premises with reasonable care and not cause damage, misuse, or unauthorized modification;
• Not bring prohibited items, illegal substances, or hazardous materials into the studio;
• Comply with all applicable laws and regulations during your use of our services.

You are solely responsible for the legality, accuracy, and appropriateness of the content you record, publish, or distribute using our services. We do not review all client content and are not responsible for editorial decisions made by you.

If you, your guests, or your representatives cause damage to our premises, equipment, or third-party property, you may be liable for repair, replacement, cleaning, or other reasonable costs.

4. Payment terms and conditions

Fees are based on the applicable quotation, price list, or booking confirmation. Unless otherwise agreed in writing, all prices are stated in Norwegian kroner (NOK) and may be subject to applicable taxes, including VAT where required.

• Payment is due by the deadline stated on the invoice or booking confirmation.
• We may require advance payment, a deposit, or full prepayment before the session or delivery of files.
• Late payments may incur statutory default interest and reasonable collection costs to the extent permitted by law.
• We may suspend or withhold services, deliverables, or access to files until outstanding amounts are paid in full.
• Any additional work requested by you beyond the agreed scope may be charged separately at our then-current rates.

Unless otherwise agreed, all bookings are binding once confirmed. Time reserved for your session is allocated specifically for you and may be charged even if you do not attend or use the full booked time.

5. Cancellation and refund policy

Cancellations and rescheduling requests must be made in writing by email to [email protected] unless otherwise agreed.

• Cancellations made within the notice period specified in the booking confirmation may be eligible for a partial or full refund, minus any non-recoverable costs.
• Late cancellations, no-shows, or same-day cancellations may be charged in full or in part, depending on the reserved resources and lost studio time.
• Deposits are generally non-refundable unless otherwise stated in writing or required by mandatory law.
• If we must cancel or materially reschedule a session due to reasons within our control, we will offer a rescheduled session or refund of amounts paid for the affected service, as appropriate.

Refunds, where applicable, will be processed using the original payment method within a reasonable time after approval. Any completed services, delivered files, or work already performed are non-refundable except where mandatory law provides otherwise.

6. Liability limitations

To the fullest extent permitted by applicable law, NordLyd Podcast Studio shall not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profit, loss of business, loss of data, loss of reputation, or loss of anticipated savings.

Our total aggregate liability arising out of or in connection with the services, whether in contract, tort, or otherwise, shall be limited to the amount paid by you for the specific service giving rise to the claim, unless mandatory law requires otherwise.

We are not responsible for:

• Errors, omissions, or inaccuracies in content supplied by you or your guests;
• Technical issues caused by third-party platforms, internet providers, or client-owned equipment;
• Loss or corruption of files caused by circumstances beyond our reasonable control;
• Unauthorized use, publication, or distribution of recordings after delivery;
• Claims arising from your failure to obtain necessary permissions or releases.

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful, including liability for gross negligence, wilful misconduct, or other liability that cannot be excluded under applicable law.

7. Intellectual property rights

Unless otherwise agreed in writing, NordLyd Podcast Studio retains ownership of all pre-existing intellectual property, including studio methods, templates, workflows, editing techniques, software configurations, and know-how used in providing the services.

Upon full payment of all applicable fees, and unless otherwise agreed in writing, you are granted a non-exclusive right to use the final delivered audio or video files for your own podcast publication and related promotional purposes. This right does not transfer ownership of our underlying tools, methods, or pre-existing materials.

You warrant that any materials you provide to us are either owned by you or lawfully licensed for the intended use. You grant NordLyd Podcast Studio a limited, non-exclusive right to process, edit, store, and reproduce your materials solely for the purpose of performing the agreed services.

We may retain working files, project files, and backups for a limited period for operational, quality, or legal purposes, unless otherwise agreed or required by law.

8. Data protection and privacy

NordLyd Podcast Studio processes personal data in accordance with applicable data protection laws. We collect and process personal data only to the extent necessary to provide our services, manage bookings, communicate with you, issue invoices, maintain records, and comply with legal obligations.

Personal data may include names, contact details, billing information, voice recordings, video recordings, and other information you or your guests provide during the production process.

• We implement appropriate technical and organizational measures to protect personal data.
• We may share personal data with service providers acting on our behalf, such as payment processors, hosting providers, or IT support, where necessary for service delivery.
• We do not sell personal data.
• Where recordings contain personal data, you are responsible for ensuring that you have a lawful basis and any required consents for recording and publication.

For questions about privacy or data processing, contact us at [email protected]. If required by law, additional privacy information may be provided in a separate privacy notice.

9. Force majeure

NordLyd Podcast Studio shall not be liable for any delay or failure to perform its obligations where such delay or failure results from events beyond our reasonable control, including but not limited to fire, flood, power outage, internet failure, equipment failure, labor disputes, acts of government, war, terrorism, epidemic, pandemic, or other similar events.

In the event of force majeure, we may suspend performance for the duration of the event and, where reasonably possible, work with you to reschedule or otherwise mitigate the impact.

10. Changes to terms

We may update or modify these Terms from time to time. The revised Terms will take effect upon publication or on the date stated in the updated version, whichever is later, unless otherwise required by law.

Continued use of our services after the effective date of revised Terms constitutes acceptance of the updated Terms. If you do not agree to the changes, you must stop using our services and, where applicable, notify us before the next booking.

11. Applicable law and jurisdiction

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of Norway, without regard to conflict of law principles, to the extent permitted by applicable mandatory rules.

Any dispute that cannot be resolved amicably shall be submitted to the competent courts of Oslo, Norway, unless mandatory law provides otherwise.

12. Contact information

If you have questions, complaints, or requests regarding these Terms or our services, please contact:

13. Severability clause

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or competent authority, that provision shall be severed to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

Any invalid or unenforceable provision shall, to the extent permitted by law, be replaced by a valid provision that most closely reflects the original intent and commercial purpose of the original provision.